I have 7 years of experience in international IT projects.Download Resume
By accompanying, counciling, guiding and training users throughout their IT system recast projects, I gain users' trust and provide proximity support until the new system is mastered.
My knowledge in an extended array of technical tools provides me a versatile skillset, that allows me to answer a maximal amount of daily problematics.
My motivation to work in a multicultural and worldwide environment is as strong as my passion for travelling. The international aspect of my experience is clearly displayed on purpose as the spearhead of my portfolio.Download Resume
I'm looking for the opportunity to put to good use my technical and communication skills on a new international project, while increasing my knowledge in trendy technologies and valuable business fields. My goal is to rise in responsibilities until transiting towards an active involvement in International Business Development.Download Resume
Since my graduation with a Master's Degree from a 5 years' curriculum French Engineering school, I've been working for 9 years on international IT projects, with clients from all corners of the world, helping them with the modernization of their IT system and transformation of their digital activity.
Current Location: Puteaux, Hauts-De-Seine, France
Website: lab.chartouni.fr (Under Construction)
Setting up environments and managing enhancements for prestigious customers of an online based Software As A System TMS tool, while interfacing it with these customers' third party systems.2021 - Current
Managing several IT & eCommerce projects in the business field of certifying English test sales, and researching and enforcing a wide IT policy to comply digital activity with GDPR regulations.2020 - 2021
Writing User Stories and Product Backlog Items, attending Sprint events, guiding developers across India & France throughout the Sprints, and conceiving ATDD test scenarios in FitNesse.2020
Mission based in Malaysia, Kuala Lumpur
Providing proximity support to users after system Go Live, analyzing bugs or change request impacts, creating support tickets, managing and prioritizing heavy quantities of demands, leading project committees, sometimes in tense contexts, and coaching a small team in Malaysia.
Leading on-site workshops in Malaysia for business requirements gathering or training, writing detailed specifications and user guides, testing the application, assisting developers as a Business Analyst, and managing and developing a Data Migration sub-project.2017 - 2018
Leading on-site workshops in New Zealand to gather business requirements, writing detailed functional specifications, conducting extended non-regression and feature conformity testing, studying impacts of change requests, and assisting developers in bug analysis.2016 - 2017
Providing IT support for users after system Go Live (4 countries in full-time), leading on-site workshops in Norway & Chile for user training or gathering new business requirements, analyzing bugs or change request impacts, creating/prioritizing support tickets and Product Backlog Items, managing production breakdowns, leading steering committees with the Board of Directors, and performing data modeling and migration.2015 - 2016
Onboarding new clients on the project, performing data modeling and migration, setting up and configuring technical platforms, developing a tool to automate data migration tasks, and documenting deployment processes for industrialization.2014 - 2015
Developing and maintening automated testing scripts and documentating automation processes.2013
Setting up and configuring the company's network and developing a new website for the company in Drupal, with new features such as job application management, and fully documenting the website's operating mode for non-IT people to maintain it.2011
Recasting the company's website to improve its ranking on Google, in compliance with the teachings of a training, and setting up an automated network data backup tool.2010
Obtaining my Product Owner Certification autonomously, certifying my skills in Product Ownership, complying with the new rules of Scrum 2021.2021
Obtaining my Scrum Certification autonomously, certifying my workable knowledge of Scrum.2020
5 years curriculum, split in 2 years of scientific subjects and 3 years of specialization in IT. Extended portfolio of individual or collective IT projects in a wide array of different technologies (Java, Java EE, PHP/MySQL, C/C#/C++, LUA, Android SDK, Matlab, Maple, Solidworks, EKI One...).2008 - 2013
First year of the curriculum, initiation to several languages (OCamL, Delphi, LaTeX...), collective project of 9 months to develop a video game from scratch (Delphi/OpenGL).2007 - 2008
12th Grade & Graduation, specialization in Mathematics.2006 - 2007
9th till 11th Grade2003 - 2006
1st till 8th Grade1995 - 2003
My 7 years of experience in front of clients with spread mentalities and cultures helped me mature sharp interpersonal skills, allowing me to play a strategic pedagogical and diplomatic role for them. I took the habit of leading workshops and project committees, as so as writing requirements' specifications, abiding by the rules of strict formats.
Part of my responsibility and daily routine is often to ensure no gap is dug between the specifications and the actually developed modules, or that change requests are implemented without any negative impacts. Should the case occur, I provide developers with concrete elements to help rectifications be as efficient as possible.
Proximity and availability for the client is essential to accompany users effectively through the - sometimes unobvious - endeavor that adaptation to change can be. This is where a short-notice mobilizable worker can come in quite handy; always keen to meet the client in any corner of the world, my willingness and availability for travelling is definitely one the qualities I like to highlight.
With a primarily technical background, acquired throughout the curriculum of my university in computer science, I've had the opportunity to get familiar with and practice a wide array of languages. Conscient about the added value of advanced technical skills, even as a Business Analyst, and confident in my ability to learn quickly, I wouldn't refuse an opportunity to get involved in technical tasks as needed.
"As an International IT Project Director at JCDecaux, I had the opportunity to hire and work with Joe between 2014-2015 as his manager. Throughout this experience, I can only remember Joe as being one of the most trustworthy employees I have ever worked with. Despite the very challenging and stressful environment we had to deal with, Joe has always displayed an exceptional involvement and determination and a huge eagerness to learn, to which I would add very sharp interpersonal skills."
"Joe was a very important contributor on a large IT deployment in JCDecaux Norway in 2014 - 2015. He did a very good job on this project, with both excellent skills and clear communication."
"I had Joe as a student during his Engineering Cycle when I was the Director of the Computer Science Department at ESILV. Joe is an extremely curious and tenacious mind; He is not content with quick explanations and always wants to get to the bottom of the problems. He is courageous: if a point disturbs his professional conscience, he comes to speak to you with simplicity, for the sole purpose of finding a solution and improving things. He likes to bring new ideas, gaining height, and defends them frankly."
"During my career at JCDecaux, I had the opportunity to work with Joe. In my team, he was committed to support several business units accross Europe and worldwide on our IT sales solution. Thanks to his professional skills, he was not only able to tackle issues and manage basic support to end users but especially had this ability to understand impacts, propose relevant solutions and work alongside clients to achieve goals. Joe is a person we can rely on regardless of how complex the subject he is dealing with. I highly recommand Joe not only for his skills but also for his capability to make things much more easier for a manager."
"I worked with Joe for 2 years at JCDecaux. As I was a Project Manager at JCDecaux Norway, Joe was my main contact as a Business Analyst in Paris. In the scope of deploying the new ERP system developed in Paris' headquarters at JCDecaux Norway, Joe had the duty to comprehend, analyze, manage and prioritize our demands. Among the strengths I could share, Joe has exceptional technical skills that allowed him to be the bridge between users and developers, and was very good at leading our project steering committees."
"I managed Joe for 5 months on a few IT transformation projects that were essential for the modernization of the small company we were working in. Among others, Joe was in charge of making the company’s new website. Joe always displayed a huge eagerness to learn, and his solid technical knowledge allowed him to quickly master in autonomy the toolkit used for the realization of this website. That allowed him to succeed in delivering the website and documentation on time, despite the challenging schedule. He’s a reliable contributor, and I think any team would be lucky to have him."
"I had the opportunity to work with Joe for one year and a half. I remember his commitment to his job, his skills and his involvement to help our users in foreign countries."